Vehicle recovery enquiries and collection support
Need to arrange a vehicle collection after a breakdown or for a non-running car? Call the recovery line so location, safety and loading can be discussed directly.

Recovery requests assessed for safe collection
We handle enquiries for vehicle recovery and transport where loading, access and availability can be confirmed. For urgent situations, contact the dedicated recovery number rather than relying on an online form.
Tell us the key details when you enquire. We will review vehicle suitability, access and timing before agreeing any collection or delivery.
Typical enquiries
- Vehicle breakdown collection enquiries
- Non-running vehicles requiring transport
- Garage and workshop recovery requests
- Out-of-hours recovery enquiries
A straightforward booking process.
Contact the recovery line
Call our dedicated 24/7 recovery number.
Location and vehicle
Share your precise location, vehicle type and whether it can be loaded.
Safety and access
Explain any safety or access concerns and your preferred destination.
Confirm next steps
We confirm availability and the next practical steps.
What we need to give you a useful answer.
For an immediate road safety risk, contact the emergency services where appropriate. Recovery attendance is confirmed case by case.
- Current location and a safe contact number
- Vehicle make/model and why it cannot be driven
- Whether the vehicle rolls, steers or brakes
- Preferred destination and access or safety concerns
Have the details ready?
Send the route, key requirements and a contact number. We'll review what's involved before discussing a quotation or collection arrangements.
Call the 24/7 recovery line Non-urgent enquiry formSubject to vehicle suitability, route, timing and availability.24/7 Vehicle Recovery FAQ
What number should I call for recovery?
Call 07868 775816, our dedicated 24/7 recovery enquiries line.
Is recovery available everywhere?
Please call with your location. Recovery availability is confirmed case by case and should not be assumed for every UK location.
What if I am stopped in a dangerous position?
If you are in immediate danger, prioritise your safety and contact the emergency services where appropriate. Do not wait for an online enquiry response.
Can I request recovery by email?
You can enquire by email, but telephone is the recommended contact route for urgent recovery requests.
Where does it need to go?
We'll discuss the best way forward.
Tell us the collection point, destination and what needs moving. We'll assess the requirements before confirming any arrangements.
For urgent vehicle recovery enquiries, call 07868 775816.