Privacy notice.
How enquiry information is used when you contact FJW TRANSPORT.
Who handles your enquiries
FJW TRANSPORT is the business receiving transport and recovery enquiries. Contact us at hello@fjwtransport.co.uk or 01775 518096.
Information you may provide
When contacting us you may give your name, telephone number, email address, collection and delivery locations, cargo or vehicle details, requested dates and other information necessary to discuss transport.
Online quotation form and third-party processing
When you send a quotation enquiry through our website, it is submitted over HTTPS to Web3Forms (operated by Web3Creative), which processes your details on our behalf and delivers the notification to the email account linked to our form. The data may include your name, telephone number, email address, locations, job details and dates. Web3Forms may use infrastructure and subprocessors outside the UK, with data transfer safeguards described in its published Data Processing Agreement. Read the Web3Forms Privacy Policy for further information.
Why we use information
We use enquiry information to respond, assess transport suitability, prepare a quote, agree collection and delivery arrangements, provide the requested service and maintain relevant business records.
Sharing and retention
Information may be shared with parties necessary to arrange a transport job, such as collection or delivery contacts, when appropriate. Records are kept for as long as reasonably necessary for the enquiry, booking, legal and business purposes. Contact us to ask about your information.
Your rights
Under UK data protection law, you may have rights to request access to, correction of or deletion of your personal information, depending on the circumstances. Please email us to make a request. You can also contact the UK Information Commissioner’s Office.
Service providers and website changes
We use Web3Forms for website enquiries. We will update this notice if we add further providers, tracking tools or photograph uploads. We do not currently provide an upload field in our online quotation form.
Website launch draft: review and confirm the legal business identity, data handling and retention details before making this website public.